CNM User Survey

Your Information (OPTIONAL)

1. Please provide your contact info (name, email, affiliation) if you would like us to respond to your comments.

User Proposal No.

Overall Satisfaction

2. Would you recommend the Center for Nanoscale Materials to colleagues?

YesNoNot sure

3. Which of these factored into your decision to conduct research at the Center for Nanoscale Materials? (rank importance)

	MostImportanceLeast
Reason	1	2	3	4	5	6	7
a. Proximity to home and/or work
b. Proximity to a world-class city like Chicago
c. A specific tool or capability available to you
d. Access to a specific researcher at Argonne
e. Access to other Argonne user facilities
f. Free access to the facility
g. Other

3a. Which other facilities were you interested in?

3b. What other factors influenced your decision?

Research

4. What was the subject of your use of the facility this year?

Basic ResearchApplied ResearchDeveloped a new or improved product, process, or technology

5. How do you intend on communicating the knowledge gained at this facility?

Publish in peer-reviewed open literaturePresent findings at professional society meetingAcquire a patentOther

Please describe the other ways you plan on communicating your results

6. What benefits did you gain at this facility?(choose all that apply)

Furthered the goals of the Department of EnergyObtained access to unique capabilities not available elsewhere (e.g., forefront experiments; one-of-a-kind instruments; distinctive materials or services)Facilitated collaborative interactions (e.g., stimulated new ideas for future experiments; increased multidisciplinary work; enabled a new approach within your discipline)Trained students (undergraduate, graduate, or postdoctoral associate)Other benefit(s)

Please describe the other benefits you gained from this facility

Facility/Instruments

7. How satisfied were you with the portion of the year that the facility operates?

Please provide comments on your score of 1 or 2:

8. How satisfied were you with the schedule or service (i.e., was the time or service delivered on schedule and was downtime kept to a minimum)?

Please provide comments on your score of 1 or 2:

9. How satisfied were you with the performance (i.e., was the instrument or service maintained close to specifications)?

Please provide comments on your score of 1 or 2:

10. What would you like this facility to do differently?

11. Are there any areas of the Center for Nanoscale Materials User Program that you found particularly helpful or would like to see expanded?

12. How satisfied were you with the support provided by the facility administrative and operations staff?

Please provide comments on your score of 1 or 2:

13. How satisfied were you with the support provided by the scientific and technical staff?

Please provide comments on your score of 1 or 2:

14. Which individual(s) made your experience at the Center for Nanoscale Materials a positive one? Please let us know who and how.

15. Are the training and safety procedures appropriate?

YesNo

If not, how would you change them?

Communication

16. How did you hear about the Center for Nanoscale Materials (CNM)? (select all that apply)

CNM staff memberCNM newsletter or emailConference presentation/booth, symposium, tour or other eventFriend or colleagueNews articleScientific journal articleSocial media (e.g., LinkedIn, Facebook, Twitter, etc.)Trade publication (e.g., communication from an association you belong to or a trade-specific publication you read, etc.)Other

Please take this short, five-minute survey about your experience using the Center for Nanoscale Materials. Your feedback is important to us.

1. Please provide your contact info (name, email, affiliation) if you would like us to respond to your comments.

2. Would you recommend the Center for Nanoscale Materials to colleagues?

3. Which of these factored into your decision to conduct research at the Center for Nanoscale Materials? (rank importance)

3a. Which other facilities were you interested in?

3b. What other factors influenced your decision?

4. What was the subject of your use of the facility this year?

5. How do you intend on communicating the knowledge gained at this facility?

Please describe the other ways you plan on communicating your results

6. What benefits did you gain at this facility?(choose all that apply)

Please describe the other benefits you gained from this facility

7. How satisfied were you with the portion of the year that the facility operates?

Please provide comments on your score of 1 or 2:

8. How satisfied were you with the schedule or service (i.e., was the time or service delivered on schedule and was downtime kept to a minimum)?

Please provide comments on your score of 1 or 2:

9. How satisfied were you with the performance (i.e., was the instrument or service maintained close to specifications)?

Please provide comments on your score of 1 or 2:

10. What would you like this facility to do differently?

11. Are there any areas of the Center for Nanoscale Materials User Program that you found particularly helpful or would like to see expanded?

12. How satisfied were you with the support provided by the facility administrative and operations staff?

Please provide comments on your score of 1 or 2:

13. How satisfied were you with the support provided by the scientific and technical staff?

Please provide comments on your score of 1 or 2:

14. Which individual(s) made your experience at the Center for Nanoscale Materials a positive one? Please let us know who and how.

15. Are the training and safety procedures appropriate?

If not, how would you change them?

16. How did you hear about the Center for Nanoscale Materials (CNM)? (select all that apply)

What other way did you hear about the CNM?

17. Other comments